Privacy Policy

This Privacy Policy explains how Tessera LLC ("we", "us", "our") collects, uses, shares and protects personal information when you visit our website or use our services, including our print‑on‑demand products, vision board tools and other offerings (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this policy. If you do not agree with any part of this Privacy Policy, please do not use the Services.

​

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or other factors.

We may collect personal information about you, being a customer or user of our Platform or Website (“you”), which means any information relating to an identified or identifiable individual, including ‘personal data’ or ‘personally identifiable information’ as defined under applicable privacy and data‑protection laws.

​

a. Information you provide directly

• Information you provide voluntarily: When you create a Tessera account or get in touch with us, we may request details such as your username, full name, date of birth, phone number, profession and physical or email address. We also collect any messages or requests you send through the service (such as feedback, search queries and prompts) and any content you upload—like text and images used in your designs. We use this information to operate, maintain and enhance our service, to communicate with you and to address any issues you raise. If you choose not to provide certain personal information, we may be unable to offer you some features of the service, and your experience might not be as seamless.
  
  b. Information from third parties

• We may receive information about you from third parties when you use social log‑ins (such as Apple, Google or Facebook), connect a third‑party app, or participate in a promotion.
  
  And if you choose to integrate with a third party application to incorporate elements into your designs, enhance media, supercharge your workflow or share to social media, we could receive data from such apps (as well as disclose data to such apps). If you communicate with us via social media, including Instagram, Facebook or TikTok and choose to share your user generated content with us, we may receive information such as videos you’ve created, your photo, your account name and your comments about Tessera.
  
  We may also obtain information from service providers, analytics vendors and social media platforms to help us understand user preferences and tailor our communications. You can opt out of such personalized communications at any time by following the instructions in our emails or contacting us.
  
  c. Information we collect automatically
  When you use our Services, we or our third‑party service providers may automatically collect certain information about your device and usage. This may include:
   

• Device and usage information: IP address, browser type, operating system, referring URLs and how you interact with our site (e.g., pages visited, links clicked).

• Cookies and tracking technologies: We use cookies and similar technologies to recognize you, remember your preferences, measure traffic and usage trends, and personalize content. We use cookies to enhance the user experience.

• Location information: We may derive or collect your general location from your IP address or receive your precise location if you choose to provide it (e.g., for shipping estimation).

We use the information we collect to:
 

• Provide and operate the Services including processing your orders, printing and shipping products, generating AI designs, personalizing your experience and providing customer support.

• Communicate with you to send confirmations, invoices, updates, security alerts and administrative messages, and to respond to your requests.

• Improve and develop our Services to analyze usage, test features, develop new products and improve existing ones.

• Marketing and promotions to send you newsletters, offers or promotions tailored to your interests, subject to your preferences and applicable law.

• Fraud prevention and security to detect and prevent fraud, abuse and other harmful activities, and to maintain the security of our Services.

• Compliance with legal obligations to comply with applicable laws, regulations and legal processes, and to protect our rights and the rights of others.

• Other purposes with your consent where you have given specific consent for a particular use of your information.
   

We process personal information only when we have a lawful basis, such as contractual necessity, our legitimate interests or your consent.

We may share personal information in the following circumstances:
 

• Service providers and partners with third parties who perform services on our behalf, such as payment processors, printing partners (e.g., Printify), shipping carriers, analytics providers, marketing partners and customer support providers. We require these service providers to process data only as instructed and to implement appropriate security measures.

• Affiliates and corporate transactions with our subsidiaries and affiliates, or in the context of a merger, acquisition or sale of all or a portion of our assets.

• Compliance and legal requests when required by law or to respond to valid requests (e.g., subpoenas or court orders). Tessera may disclose personal information when legally required and will notify you unless legally forbidden.

• Protection of rights where we believe disclosure is necessary to prevent harm, protect safety or enforce our terms and policies.

• With your consent we may share information for any purpose to which you specifically consent.
   

We do not sell your personal information.

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete it. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Depending on your location, you may have certain rights regarding your personal information, such as the rights to:
 

• Access and obtain a copy of your personal information.

• Correct or update inaccurate information.

• Delete your personal information or request that we restrict its processing.

• Object to the processing of your information or withdraw consent where processing is based on consent.

• Data portability (receive personal data in a structured, commonly used and machine‑readable format).
   

If you wish to exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before fulfilling your request, we will ask for additional information to confirm your identity (which may include Personal Information). However, please note that if you choose not to allow us to process your Personal Information, we may be prevented from providing you with the right to access and use the Platform or Website.
Please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.

If you have questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us at: info@tesseravision.com